Terms and Conditions

These Terms govern your use of Oculovis software and services (“Oculovis,” “we,” “us”). Contact us at support@oculovis.com.

These terms cover the Oculovis software and account services. If you purchase a subscription, the checkout provider's terms also apply to that transaction. Nothing here limits rights that applicable law gives you.

Oculovis lets you discover compatible cameras, view live video, record and play back footage on your edge devices, and use optional cloud and AI features. We grant you permission to use the software for your own lawful surveillance needs under these terms and your applicable plan. Third-party components remain subject to their respective licenses.

You are responsible for securing your account, devices and camera credentials, keeping your information accurate, and using only devices and footage you are authorized to access. Report suspected account misuse to our support address.

Our pricing page describes Free, the 14-day trial and Oculovis Pro. Subscriptions and trials are not publicly available yet; the pricing page clearly marks the launch offer. Current beta availability is separate from that offer.

When available, a trial requires sign-in and explicit activation. It is available once per account, requires no payment details and does not automatically become a paid subscription.

Pro costs US$10 per month or US$100 per year at the US-dollar base price. Localized prices, applicable taxes, billing interval and total are shown at checkout. The annual option is charged once per year. Subscriptions renew automatically for the chosen interval until canceled.

A subscription belongs to the Oculovis account used for purchase and covers up to ten linked edges. Restoring a purchase does not transfer it to a different account. Desktop and web purchases are intended to use Paddle as merchant of record; Google Play purchases use Google Play Billing. The provider identified at checkout handles that purchase.

Manage or cancel through your original purchase provider. Cancellation normally takes effect at the end of the current billing period, as shown in your subscription details. Uninstalling Oculovis does not cancel a subscription. See our Refund Policy for refund requests.

Payment failure, expiry or revocation can suspend Pro features according to the purchase provider's subscription status. Cancellation preserves access through its effective end date. Offline local paid access lasts through the last confirmed paid period; payment-recovery grace requires an online check.

On Free, the four oldest cameras on each edge remain active. Excess cameras stop recording and live viewing, but their settings and existing footage are retained. Subscription changes do not delete recordings. Your normal retention settings, available storage and actions you take can still remove footage.

You provide compatible cameras, edge hardware, storage and connectivity. A plan without a camera cap does not remove hardware or network limits. You are responsible for backups of footage you need to keep.

Assistant and AI Analysis on Pro require a provider you configure. Provider charges and terms are separate from your Oculovis subscription. AI results may be inaccurate; review them before acting. Oculovis does not guarantee detection of every event or replace emergency services.

The software is in active beta. Compatibility and availability may vary by platform, device and region. We do not promise uninterrupted operation, but this does not exclude remedies you have for defective or misdescribed services under applicable law.

Use Oculovis only where you have authority to monitor and record. You are responsible for required notices, permissions and consent, including when using audio recording or optional face recognition. Do not use the service for unlawful surveillance, unauthorized access, harassment, or interference with other users or our systems.

Optional face recognition requires a separate add-on and may be restricted by location. Our Privacy Policy explains data handling for cameras, biometrics, AI, cloud access and support. You retain your rights in your footage.

We may restrict access needed to address unlawful use or a threat to service security. This does not remove your applicable consumer rights or any right to seek a refund.

For a service issue or complaint, email support@oculovis.com. For payment issues, you may also contact the provider identified on your receipt.

We may update these terms as the service develops. Changes to a paid offer apply subject to applicable law and the notices and choices required by your purchase provider; this page does not authorize undisclosed charges or waive mandatory rights.